[OPEN] Fortuneo (84) ; CMSO (48) ; CMB (46) - [API Connector Maintenance]

An incident was opened for Arkea (Fortuneo, Crédit Mutuel du Sud Ouest, Crédit Mutuel de Bretagne).


Update 11/10/21 : CM ARKEA delivered an update of his API on Monday : they removed the header "content-type" of the GET request (breaking change without FI's communication).
We asked them to rollback their API update yesterday, to allow us to update our products from their breaking change. We are waiting their answer.

On our side, we plan to updates our products on Monday, the 15th of November to fix the issue.

We will keep you informed as soon as the situation is restored.


Description : We have noticed errors 400 on Fortuneo, Crédit Mutuel de Bretagne and Crédit Mutuel du Sud-Ouest banks.
Our teams are currently analyzing this incident, we will get back to you soon with new information.

We apologize for the inconvenience caused.


Impacted product : Direct Account API

Incident detection date
: 11/09/2021

Bank impacted : Fortuneo (84) - CMB (46) - CMSO (48)

Volume impacted : Moderate






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