An incident was opened for CIC & Crédit Mutuel (Multiples FIDs).
Update : When switching from API v1.1 to API v2 of CIC / CM, there were duplicates created. We have deployed a hotfix and performed a cleanup of duplicate transactions, everything should work normally now on the impacted CIC / CM accounts.
We are sorry for the inconvenience.
Description: We have noticed duplicate transactions on certain Credit Mutuel and CIC payment accounts.
Our developers are aware of this anomaly and are doing what is necessary to restore the situation as soon as possible.
We apologize for the inconvenience caused.
Impacted product : PFM API
Incident detection date : 11/02/2021
Bank impacted : CIC - Crédit Mutuel
Volume impacted : High
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Thanks for your understanding.