[OPEN] Caisse d'Epargne Professionnels (Multiples FIDs) - [API Connector Maintenance]

An incident was opened for Caisse d'Epargne (Professionnels) 

Update 07/27/23 : Adding accounts is possible again. Reauthentication of accounts on existing connections remains disrupted until the bank deploys the hotfix. 

We apologize for the inconvenience caused.



Description : Following redirection problems, account re-authentication is currently disrupted at BPCE.

Adding new connections is also impacted. 

A hotfix had been deployed by the bank at the beginning of July. However, a rollback was performed on July 7th. As a result, the problem is still relevant.

A hotfix is planned by the bank on August 20. We will let you know when the fix will be ​​deployed.




Impacted product : PFM API
                                  Direct Account API Product

Incident détection date: 07/18/2023

Bank impacted : Caisse d'Epargne (Professionnels) : 

Caisse d'Epargne Ile De France (500)
Caisse d'Epargne Côte d'Azur (501)
Caisse d'Epargne Auvergne et Limousin (502)
Caisse d'Epargne Provence Alpes Corse (503)
Caisse d'Epargne Normandie (504)
Caisse d'Epargne Bourgogne - Franche Comté (505)
Caisse d'Epargne Bretagne - Pays de la Loire (506)
Caisse d'Epargne Midi - Pyrénées (507)
Caisse d'Epargne Hauts - de - France (508)
Caisse d'Epargne Grand Est Europe (509)
Caisse d'Epargne Aquitaine - Poitou Charentes (510)
Caisse d'Epargne Languedoc Roussillon (511)
Caisse d'Epargne Rhônes Alpes (512)
Caisse d'Epargne Loire Drôme Ardèche (513)
Caisse d'Epargne Loire Centre (514)

 

 

Volume impacted : High

 

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Thanks for your understanding.

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