[SOLVED] Arkea Group (Multiple FIDs) - [API Connector Maintenance]

An incident was opened for Arkea Group (CCF, CMB, CMSO, Axa Banque, Fortuneo, Allianz Banque, BPE, Arkea Banque Privée)

Update 07/02 : The bank confirmed the incident today. The situation is restored and account synchronization is operational again. 

Description : We have noticed an unavailability of the API DSP2 of Arkea group. That impacts the synchronization of accounts with an increase in the number of "FAILED" connections.

We have contacted the bank and we hope a recovery as soon as possible. 

Impacted product : Direct Account API Product

Incident détection date: 02/07/2024

Bank impacted : Crédit Mutuel de Bretagne (46)
                             Crédit Mutuel du Sud-Ouest (48)
                             Fortuneo (84)
                             Arkea Banque Privée (169)
                             Louvre Banque Privée (169)
                             Allianz Banque (278)
                             Axa Banque (102)
                             CCF (99)
                             Arkéa Banque Entreprises et Institutionnels (243)
                            Arkéa Banking Services (242)



Volume impacted : High

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