An incident was opened for Axa Banque (102).
Description : We have noticed synchronization disruptions with life insurance Axa Banque accounts.
These accounts are currently "unavailable".
After analysis, we noticed that the life insurance accounts are redirected to Axa Assurance when viewing accounts in the website. This connector is currently blocked by a captcha (FAQ: Connectors impacted by a Captcha - [SCRAPING Connector Maintenance] ), indeed the synchronization of Axa Banque life insurance accounts is currently non-functional.
We have contacted the bank regarding this issue and are awaiting a response from us.
We apologize for the inconvenience caused.
Impacted product : PFM API
Incident detection date : 02/12/2022
Bank impacted : Allianz
Volume impacted : High
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Thanks for your understanding.